Tag: ofcom

Caller ID now free

Not too long ago, if you wanted the phone number of the caller to be displayed on your home phone, you’d have to pay some mad fee. It was, when you think about it, a little unfair. Mobile networks have been providing the caller’s number since, ever, but …

Update on Three UK Net Neutrality

Net Neutrality has been a big topic of discussion when it comes to data, and how it can be used one way or another by customers. Here in the UK, Three and Vodafone were spoken to by regulator Ofcom on certain restrictions when it came to roaming, or …

It’s so funny, how we don’t talk any more

I remember when mobile phones first started being a “thing”. I was at college and got this, the Nokia 5.1. It was also known as the Nokia 2110. Strangely the 5.1 name has now re-appeared on the Nokia site, albeit under a completely new design.. and no pull-out …

Vodafone first to test new 5G spectrum

Just a week after securing the largest block of 3.4GHz spectrum for 5G, Vodafone have already started testing it on their network. The company paid around £370m to get a 50MHz allowance of 5G spectrum, the largest of all networks, and have started to test in Manchester and …

UK 5G spectrum auction comes to an end

It only seems like yesterday we were talking about the 4G spectrum here in the UK. That was to support the “next” generation of networks. However, we’re now seeing the first deployment stages of 5G, and the results of the auction are in. O2 won big with snapping …

Scammers. Why fighting them isn’t exactly straightforward.

This morning I received a call from 0207 1754592. As I usually do with calls, I tend to screen unknown numbers. On my voicemail, this message was left. It’s been fired through a text-to-speech system and you can listen to it here… It’s a horrible scam. There’s a …

Out TV viewing is changing

Got a Sky or Virgin TV contract? Let me ask you a serious question. If you’re not into sports, are you really using it fully? Enough to warrant the monthly cost? Statistics announced today by Ofcom show that 90% of people still watch live TV every week. Some …

Making the air ..a bit.. more fair

There’s long been discussion about the share each network has of the mobile spectrum. Three UK, among others, have also started a campaign to stop one or two networks from being able to grab the larger slices. Today Ofcom have revealed that they will indeed put a cap …

BT and Openreach go their separate ways

Whilst it will still be owned by BT and it remains to be seen how things will change, Openreach is finally to become a legally separate entity. Telecoms regulator Ofcom has announced they will no longer have to take legal action to split the two companies, and BT …

Ofcom wants to know about your not-spots

Not being able to get a signal in the middle of a city is still, in 2016, all too easy. In Lichfield I can walk out of a Vodafone or EE store and, just a few metres from the door, I’ll have no signal at all. Even with …

Christmas Tree Lights Slow Down Your WiFi

Double checking the date to ensure its not April the 1st, today Ofcom warns Christmas Tree Lights can slow down your home WiFi and have released a smartphone App that allows you to check your connection. The app tests WiFi signals to ensure data flows uninterrupted between your …

Ofcom triple charges – Are your bills going up ?

Ofcom, the British telecoms regulator, has revealed it is about to increase the fees it draws from the UK’s network providers. Ofcom charge a rate for using the mobile airwaves, but they’re now cranking up the costs by almost a factor of three. Currently it draws £64.4m in fees …

Ofcom fine Three over complaints

We are big fans of Three here at Coolsmartphone, a lot of the staff are on the network due to cheap deals and large data allowances. It seemed that they had turned a page on the customer service front, having the least complaints per 1000 customers in the …

OFCOM raps Vodafone’s knuckles

When the 3G licences were dished out way back in 2000, the networks agreed that they would cover 80% of the UK population, this was then raised to 90% in 2010. The deadline for reaching this target was June 2013, however whilst o2, Three and EE managed this …

Mobile coverage spotty on your drive to work? You’re not the only one

Every year Ofcom produce an infrastructure report which details the state of our broadband and mobile infrastructure here in the UK. It’s the first time that the regulator has looked at the mobile coverage provided on UK roads. Motorways appear to have fairly decent coverage, so you can …

Ofcom – You’ll now be able to exit a contract if the price rises

Ofcom, the UK telecoms regulator, has actually shown some teeth – you can now leave your provider if the price of your monthly package price is increased. An increase in plan costs is now considered to be “materially detrimental” and will mean that you can exit a contract …

Could EE’s 4G bandwidth fees quadruple?

Ofcom has published a consultation on greatly increasing annual fees for the 900MHz and 1800MHz spectrum bands in the UK to bring them more in line with the additional bands auctioned for 4G coverage. This could see rises in the amounts that networks pay to run their mobile …

Ofcom to standardise 0800 and 0845 call costs from mobiles

Ofcom, the UK telecoms regulator has announced that they are looking into the standardisation of the “confusing” costs of calling non geographical 0845 and freephone 0800 numbers from mobile phones. Costs of calling these numbers currently can vary from 20p to 40p per minute for 0800 and vary …