Tag: problem

Huawei in the spotlight again, for all the wrong reasons.

The US imposed a trade block on Huawei and stopped US companies doing anything with the company. This prevented Google from delivering Gmail, YouTube and Google Play plus many other apps to about-to-appear Huawei and Honor Android handsets. In short, all the Honor and Huawei handsets on sale …

The Huawei Mate 30 – Missing more than just Google Apps

Huawei is a massively successful company. We’ve been to see them in China. We visited the university that teaches staff, the accommodation where workers stay and play. We saw their facilities and their innovative products. Yesterday though, something massive was missing from their Mate 30 and Mate 30 …

Samsung Galaxy Fold units breaking already.

Oh dear. Some serious problems for Samsung this morning as first users of their Galaxy Fold experience broken hinges and flickering displays. This is not what the company wanted at all. Before I type another word, I should mention that a proportion of the problems appear to be …

On EE? Having problems today? You’re not the only one

We first heard of EE voice call problems this morning, but problems still seem to exist late into the afternoon, with customers unable to make our receive calls to other networks. EE have told us that.. Some of our customers are reporting problems when trying to make calls …

Latest Netflix update won’t install on rooted devices

Here at the Coolsmartphone newsroom (which to be honest is normally a kitchen) we’ve heard rumours that the latest version of the Netflix app is showing as incompatible with rooted devices. Netflix has just confirmed that with the v5.0 update adds some special.. ahem .. “new features”. They’ve …

Got a Galaxy Note7 and want to return it? Here’s the details

The launch of the Samsung Galaxy Note7 was explosive, but sadly not in the right way. Batteries seem to be melting through the handset as it’s charged and the advice now appears to be, “Woah there! Put the phone down! Put it DOWN” If you’re in the UK …

Samsung Galaxy Note7 – Sales stopped, free replacements ahead

You’ll have seen it on all the big news websites today and you’ll have read it first on Coolsmartphone yesterday. As we mentioned, stores are no longer selling the Galaxy Note7 following safety concerns and multiple reports of exploding or hot and melting handsets. Today Samsung has pushed …

Strava not working properly on your Huawei? Here’s the fix

Update – Sadly, after thinking this had fixed it, I’ve since had the app crash or force close again. Read my more recent post on the situation. I’m lucky enough to be using the Huawei P9 at the moment. It’s my main device and as part of my …

Vodafone Spotify bugs now squashed

Recent problems with Spotify subscriptions and accounts for Vodafone customers now appear to have been fixed. We ran a story yesterday highlighting the issue and Vodafone have been working hard to resolve the matter. Some customers had seen their inclusive Spotify Premium accounts getting switched down to free …

Cleaning out a dirty hole

Yesterday my rather battered Samsung Galaxy SII started doing something weird. It seemed to develop magical powers, and was charging even when it wasn’t plugged in. I plugged and then unplugged it and it seemed to correct the problem but, after a few hours, it happened again. I …

Major bug found on Lumia 900 already

Just days aftet launch and Nokia have had to apologise to new owners of the Lumia 900 for a bug which disconnects the phone from the web. A statement on the Nokia.com site reads… Soon after this flagship device began selling, we identified a software issue. In short, …

Giffgaff get a little wet, major network outage ensues

We like Giffgaff. They’ve done things a little differently and built up quite a following. Today, though, has not been a good day. A major service outage hit the network – one that took almost 8 hours to fix. Calls, texts and data failed completely around mid-morning today …