Just days aftet launch and Nokia have had to apologise to new owners of the Lumia 900 for a bug which disconnects the phone from the web. A statement on the Nokia.com site reads…
Soon after this flagship device began selling, we identified a software issue. In short, a memory management issue was discovered that could, in some cases, lead to loss of data connectivity. This issue is purely in the phone software, and is not related to either phone hardware or the network itself. As a proactive and prudent measure, we decided to take immediate action. We have identified the issue, and have developed a solution.
It doesn’t look like many owners have complained about their 900 going off-line and we’ve not heard anything until this statement came out, so hopefully they’ve nipped this one in the bud.
It is good to see Nokia rolling out the “Putting People First” mantra too – more companies should think this way. However, it is a little embarassing to have to patch a bug just days after launch. This is something which should have been spotted during testing.
That said, Nokia are giving out $100 in AT&T calling credit to say sorry and you’ll be able to get the fix from Monday.
It’s a good job Nokia didn’t put out an advert mocking their competitors buggy phones isn’t it ? Ohh..wait..
Link – Nokia