Tag: outage

EE – Down for whatever

If you’re an EE customer then you could be having problems making and receiving calls right now. Problems appear to have started at 8 this morning and have progressively got worse as the day has gone on. EE have just added this update to Twitter… We’re aware that …

Virgin Mobile service restored after sizeable outage

Yesterday many customers of the MVNO, which runs on EE masts, found themselves unable to use the network fully. Problems seemed to be pretty wide-ranging, and included making calls, sending text messages and using mobile data. The network took to social media late last night too blame a …

O2 seeking millions in damages from Ericsson

After a pretty terrible outage, it’s become painfully apparent how much we all rely on mobile data. Customers on O2 will receive compensation but O2 / Telefonica are also seeking compensation from the people who caused the problem – Ericsson. According to The Telegraph there’s a damages bill …

O2 Outage compensation on the way

So, yesterday someone at Ericsson forgot to renew a certificate. This caused O2, giffgaff, Tesco Mobile, Sky and Lycamobile customers to lose all internet connectivity and there was some severe red faces as the O2 network ended up on the front pages of newspapers and websites for all …

EE data still down

On EE? Got data issues? Yeah, you’re not the only one. This evening, and for a number of hours now, data connectivity issues have continued to plague users. The most recent update we have now is from the EE community section, and this is being given out to …

EE customers still suffering after big outage – Update

Following the signal issues for EE customers last night, it appears that some customers are now getting service again. The classic “turn it off and on again” advice seems to be working for others. Twitter users in particular seem to have been annoyed by the EE response, which …

EE seems to be a bit busted

I could’ve come up with a more eloquent title for this post but hey, it’s a lot better than some of the posts flying around Twitter right now. The EE Twitter crew say that .. There seems to be some Gremlins in the system – we’re aware of …

GiffGaff make up for their recent outage

Recently GiffGaff experienced an outage which knocked out calls and texts on their network. Customers, for a number of hours, couldn’t make or receive calls or texts and there were a number of irate posts on Twitter and the GiffGaff forums. After fixing the issue and telling their …

Twitter Offline – now back online – 17:50

Visitors to the popular social networking site Twitter are currently being greeted with the following The Twitter status page says that engineers are working on the problem but there is no current estimated time for a fix. It is currently unknown how many users the outage is affecting. More …

Giffgaff get a little wet, major network outage ensues

We like Giffgaff. They’ve done things a little differently and built up quite a following. Today, though, has not been a good day. A major service outage hit the network – one that took almost 8 hours to fix. Calls, texts and data failed completely around mid-morning today …

Hello again Orange data users

If you’re looking at this on an Orange data connection then hello! This afternoon a large portion of the UK lost any sort of data connection. It wasn’t just traffic, there was no 3G or GPRS logo at all. Switching to the T-Mobile network didn’t do anything either. …

RIM: Free app apology

RIM are offering some free apps to all Blackberry users affected by last week’s service problems. Ill timed to say the least as the iPhone 4S was due for release not long after so RIM are trying to hold on to the disgruntled by giving away some premium …