Virgin Mobile service restored after sizeable outage

Yesterday many customers of the MVNO, which runs on EE masts, found themselves unable to use the network fully. Problems seemed to be pretty wide-ranging, and included making calls, sending text messages and using mobile data.

The network took to social media late last night too blame a “technical issue”, but gave no further detail or indication on how many customers were affected by the outage.

Customers complained loudly yesterday as they struggled to use the network, with further outrage after a 2.4% RPI price increase was announced. This is due to hit customers on July 1st.

Virgin Mobile have stated via this tweet that customers will be compensated.