Tag: customer

Why every business needs to go all-in on smartphones

We’ve mentioned it before, and it’s something that hit me even more strongly whilst watching a recent TV show. They were discussing how businesses now get more complaints than they ever did before smartphones. The reason? We now have instant access. In years past, if you had a …

Three admit that nearly 134,000 accounts were accessed

Following on from our earlier story, Three have now admitted that yes, their systems were accessed and yes, customer information was obtained. The whole event appears to have spooked quite a number of Three customers, as their site became overloaded last night due to the amount of people …

Opinion: Google, You have failed again!

At 5.30pm on Wednesday night I settled myself down to watch the keynote speech at Google I/o – Google’s developers conference (their very own version of WWDC.) There had been plenty of rumours about an upcoming OS release, a new tablet and Google TV. I watched as Android …