Tag: compensation

After a pretty terrible outage, it’s become painfully apparent how much we all rely on mobile data. Customers on O2 will receive compensation but O2 / Telefonica are also seeking compensation from the people who caused the problem – Ericsson. According to The Telegraph there’s a damages bill …

These days it is hard to get away from them – those pesky calls that come in about PPI, claiming for an injury you never had in the first place, offering you services you didn’t ask for etc… There are a wide range of apps you can install …

Following news that up to a third of their customers were offline during “that failure” last week, there’s now 10% off your bill if you were one of the unlucky 7 million-or-so that were without service. The rather apologetic blog post details how the goodwill gesture will be …