Nest halts sales of its fire alarm

Nest halts sales of its fire alarm

After finding out that users could accidentally disable the device by waving their arms. Google owned Nest Fire Protection has halted sales of the Nest Smoke detector.

The company said the feature, Nest Wave, which allows users to wave their arms to deactivate the alarm, could be activated unintentionally.

Nest chief executive Tony Fadell wrote:

“We identified this problem ourselves and are not aware of any customers who have experienced this, but the fact that it could even potentially happen is extremely important to me and I want to address it immediately.

“We’re enormously sorry for the inconvenience caused by this issue.”

All current users of Nest Protect who have their device connected to the internet via wi-fi will have the feature disabled automatically.

He said that all current owners of Nest Protect alarms would be offered refunds, and added that he thought a fix could take between two and three months.

The company discovered the fault via its own testing and had not received any complaints from customers, this comes as a bit of a blow for the brand as Nest are just starting to sell the popular Nest thermostat here in the UK.

Source BBC News