Tesco Tops Which? Satisfaction survey

It has been announced that Tesco Mobile has come top in Which? magazines annual Mobile Phone Satisfaction Survey for 2012.

Beating competition from the big four providers, the supermarket was the only network to achieve a 5 star rating for cost.

Tesco claim that this is due to initiatives such as triple credit on pay as you go tariffs and capped usage on pay monthly.

Roger Fogg, Chief Executive Officer, Tesco Mobile & Tesco Telecom says:
“We know that consumers are increasingly shopping around for the best value and the best service when it comes to their mobile choices and we know that by offering the best of both worlds we can be the number one choice for families.

It’s fantastic to get an accolade like this from Which? recognising our commitment to customers.”

This follows the award for Best Mobile Service Provider 2011 also from Which? in July 2011.

Is Tesco Mobile really great or do the other operators need to significantly up their levels of service?  As always, your thoughts and comments are welcomed.