Tag: support

Three – Free in-store sign language for customers.

UK mobile provider Three have launched an innovative service to for deaf customers thanks to a partnership with Sign Solutions. The company will now be able to provide sign language to deaf and hard of hearing customers to who seek in-store support. This is something that is initially …

Facebook joins WhatsApp in leaving BlackBerry

If you’ve got a BlackBerry then you’ll already know that WhatsApp is dropping off your phone. Now, WhatsApp owner Facebook is off too. You’ll need to use the website from now on as support from Facebook is to end. The company state that.. While these mobile devices have …

Customer Support the right way

Sunday night bought with it a sheer sense of unhappiness. I was having issues connecting to the Wi-Fi at work (not an unusual occurrence!) so I tried to reboot my Nexus 4.  The power button having been pressed, off the device powered. I pressed the Power button once again …

Calling all app developers – We want YOU!

If you are involved in the development of apps or games then we want to hear from you. Regardless of platform, be it Android, Blackberry, iOS, Symbian or Windows Phone. We’d like you the developers to come to our forums and post details about your products. We can …

Coolsmartphone App Review: Alarmdroid

For quite a while I have been looking for an Alarm app as an alternative to the one supplied in the stock version of Ice Cream Sandwich.  I put a post  asking for recommendations over on our forums and a fellow writer suggested Alarmdroid. Developed by Fabian Lueghausen, the app …

Samsung Cares

Hands up.  Come on, admit it.  You think that mobile phone manufacturers are after one thing and one thing only, your hard earned money. Well, not Samsung.  No because Samsung Cares. At least, that is the name of their newly released app.  The app, available on Google Play, …

US: Google Play Store Has 24/7 Support!!

If you are one of the many that has experienced issues with the Google Play Store such as disappearing apps, apps not downloading or purchases not going through then suffer no longer. It would seem that the Play store in the United States actually has 24 hour, 7 day …