Full Monty speed caps return (UPDATED)

Full Monty speed caps return (UPDATED)

A reliable source has information that the “Full Monty” package from T-Mobile will once again be speed capped starting from the 16th January!


Nearly a year ago we brought you the news that T-Mobile had a speed cap on their top end Full Monty plan and despite the company stating there was no speed cap, customers took to the internet to show off their own experiences. After a long battle with customer services and their twitter team this seemed to vanish and customers were able to enjoy faster internet where their speeds were previously slow.

With DC-HSDPA rolling out across the network this is great for T-Mobile customers…. or at least it will be until now when the cap is re-applied today.

Full Monty speed caps return (UPDATED)

A user called ‘DevonBloke’ on the DigitalSpy forums is always full of information about T-Mobile/Orange and has been right with his information many times before. So, whilst we cannot 100% confirm there is a cap, the best suggestion is for customers on this plan to check your speeds over the next few days and see if there is a drop in connection speeds you get. Do please let us know in the comments section below.

DevonBloke has stated in his post that the cap will be 4Mbps down and 1Mbps up. This is ok for some people but considering we have been seeing speeds of 20Mbps and over this is a BIG drop.

In other posts he has also said….

The cap was never meant to be removed in the first place.  The APN change meant the caps came off on all plans. Full Monty cap now going to be put back.

OK, just found out. ALL FM plans will be affected, existing and new.

It seems that the cap was removed due to complaints and the setting up of the EE APN for their 4G customers.

If you are on this plan please comment below and let us know if you have been hit by speed caps once again

UPDATE 16/1/13: T-Mobile have updated their page on Traffic Management and now have speed caps in writing mentioned.  Below is a copy of the section referring to the speed cap

Full Monty plans
There are no data usage caps on Full Monty plans. This means that you
can use as many MB/GBs as you like.

To ensure a good user experience for all our customers, we apply a
reasonable download and upload speed limits to our internet on your
phone services.

Currently these are: Maximum download speeds of 
4Mb/sec and maximum upload speeds of 1Mb/sec

 

Links – DigitalSpyEarlier story

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  • Martin

    Unless you are tethering and downloading torrents of from newsgroups, 4meg should be fast enough. Blimey, where I live my ADSL barely gets above 2.5 meg and that is (just about) sufficient.

    • Anonymous

      You are right – 4Mb/s is usable, and so is 2.5Mb/s for basic tasks. But really, by todays standards it is pretty slow. Three to four years ago I could expect similar speeds (from 3G), so where’s the progress? I don’t think we can afford to be complacent about this sort of thing, as it supports the mobile providers’ argument that the ‘General Public’ do not notice things like network speed and latency.

      The mobile providers need to know that this sort of thing is important to us, and giving us 500MB of data at 4Mb/s or less is really not acceptable these days (at least for a growing number of users). Otherwise, we get this sort of thing dictated to us, and no noticeable improvement in service while prices go up.

      I still think it’s inexcusable that the most some people can expect from their home broadband is less than 2Mb/s, and will be that way for the foreseeable future. Sure, bellyaching about it isn’t going to do much, but these companies need to know that there is a reason to invest in better infrastructure otherwise it will be very slow coming.

      • Martin

        Oh, I quite agree, 2.5meg is not enough for me, I would be happy with 10meg, I feel that would enable me to do everything on the net I want to without lag / buffering. It is frustrating trying to catchup with something from BBC/ITV etc and it stutters every now and then.
        I wonder if they are capping the speeds so as to increase the backbone for the 4g services? And if customers complain, they can just say, if you need really fast broadband, try the EE 4G service

        • Anonymous

          Yes, I think you could well be right there. I guess as everyone on T-Mobile and Orange are EE now, they are trying to encourage the heavier users on existing contracts to change to one of EE contracts with a shiny new 4G phone.

          Still, all the providers are making healthy profits, and their primary focus should be to give us service in-line with the technology available, which they appear to struggle with.

          • Martin

            Prof…..

            “”””Still, all the providers are making healthy profits, and their primary
            focus should be to give us service in-line with the technology
            available, which they appear to struggle with.””””

            Oh how I laughed, wouldn’t that be nice, companies thinking of their customers and actually providing a bloody good service at a reasonable price!
            I bet in their planning and strategy meetings it’s…….

            Q: What are we able to give customers with the tech we currently have?
            A: XXXX

            Q: OK, so what should we give customers?
            A: Let’s give em half that (XX)

            Q: OK, so, what are we going to give them?
            A: Half it again. (X)

            Hurrah, bloody big bonuses all round for management.

          • Anonymous

            Haha, oh, absolutely. Luckily there is a bit of competition in the mobile space still, so at least they have to consider the other Mobile Providers… Not much I know. We only have to look at the train system in this country to see how bad it could get without competition!

            I used to spend a fair while in places such as Denmark and Sweden, and they have excellent mobile connectivity, comparatively. One of the reasons it’s so good over there is that people tend to be very vocal about what they expect from a service, and don’t put up with less.

  • I don’t understand why people stay with EE and put up with this.
    I’m now getting 22mbs with no usage cap on Three – I never have to worry about my bill, or speed.
    DC-HSDPA is brilliant, not just for the top speed if you’re lucky enough to be next to the transmitter, but because even with less reception, you still get a decent speed.
    Its criminal if EE are restricting that. Why can’t they just embrace data like Three – even if they went half way (still limited, but higher caps), they’d retain or even attract more customers, instead of driving them all away.

    • Simon Hardy

      I would have moved to 3 a couple of years ago if it weren’t still for the patch 3G coverage I get at home. Data isn’t an issue when at home, as I can hook into my wifi. But with no 2G to fall back on, it would make it a bit hit or miss whether I could actually make or receive a call.

  • J.Ro

    I think i’ll beoff to 3 at end of contract. T-Mob/EE are staring to really piss me off. Infact I might just do my torrenting through there network as my data is unlimited.