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Blackberry services down? – Resolved

By Tom Ranson on January 11, 2013 in Blackberry

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Reports around this morning that the BT network has failed nationwide and by extension, so have the Blackberry services. This effects messages, email and internet. It’s not clear what has happened but we have a few Blackberry devices that are showing signs of this. Is your blackberry misbehaving? Let us know. We will update this post with more information when we get it, watch this space…

Update 1: Vodacom has tweeted saying they have a service outage in Europe that is effecting users in South Africa…

We are aware of a BlackBerry connectivity issue in Europe that’s affecting services in SA. Engineers are on it. Apologies to all affected.

Update 2: This morning at 9.17am BT reported that their problem was indeed nationwide, at 10.56am they got in touch again to tell us that the service was still experiencing issues and they were still investigating the problem.

Update 3: A few of you chiming in with your experience. Steven Cowen by email saying they have had intermittent service on their Blackberrys at his place of work. A few of you in the comments saying they are having problems with Vodafone, BT and Blackberry services. Someone pointed out that there is a planned service outage for EE Blackberry users tonight from 10pm till 6am tomorrow morning.

Update 4: So how bad exactly is this outage? Well here in the UK it has been confirmed that it’s effecting BT and Vodafone services. People saying that their Orange and Virgin devices work fine, by extension I am sure we can assume T-Mobile are also fine. Vodafone are reporting some outage across Europe as well and some services in South Africa. No word from anyone on O2 yet, care to get in touch?

Update 5: The final update! BT have provided an update to advise that some users are still affected, however they have managed to bring part of the service back up. Shouldn’t be too long before that is sorted.

Vodacom have also tweeted that they have solved their issues and clarified what happened.

BlackBerry update: Today’s issue hit services in Europe, the Middle East & Africa. The cause (server error) has been fixed. Apologies again.

Original source – TechGecko

About Tom Ranson

Member of the CoolSmartphone.com Grammar Police, Technology Ambassador, Motorsport Enthusiast and Tottenham Hotspur fan. Living in North Essex I get to play with ‘future technologies’ in my day to day job.

I am currently rocking a Nexus 4 and Nexus 7, my main area of interest obviously being Android! I also make videos but that’s on hold until I get my hands on new equipment and new studio.

You can contact me on twitter @TomkinsonR or via e-mail [email protected]

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