Vodafone have put massive investment into a new team for their retail stores, customer services and online and these are called the ‘Tech Team’
Tech Team is there to not only help get you setup with your new device, but be a point of contact if you ever need any help from creating an email account on the phone to setting up your mobile broadband on a laptop or tablet.
Part of this new service on YouTube is for ‘Webinars’ which is an online video tutorial of how to get started on certain phones. These are live but get recorded to be uploaded later on YouTube so you can go back to them.
At present there are 2 available to see, these are on t e HTC Explorer and the new Nokia Lumia 800 recently launched.
Nokia Lumia 800
What stands out from these videos is they seem very interactive and not the normal typical ‘recorded’ setup with a voiceover and a mouse clicking a screen, you actually have a real person there talking through the features with you .