T-Mobile Post Retraction!

T Mobile Post Retraction!T-mobile have recently put this notice up on their website

Changes to Mobile Internet fair use policies

T-Mobile Statement:

“On Monday 10 January 2011 we announced that, in line with the rest of the industry, T-Mobile would be reducing its Fair Use Policy for data usage to 500MB a month for all mobile phone customers. Following a further review of our policy, these changes will now be introduced from 1 February, to new and upgrading customers only – not existing customers.

There will be no change to the data packages for existing customers  for the duration of their contract and we apologise for any confusion caused. The revision to the Fair Use Policy is designed to ensure an improved quality of service for all mobile internet users.”

Lysa Hardy, VP, T-Mobile UK
Information on new data policy:

From 1 February 2011 new and upgrading customers will be given a monthly 500MB data allowance. There will be no charge for those customers exceeding that limit, and those who do will still be able to access important services such as email and web browsing, however file downloading and streaming services will be restricted. Customers will then have the option to increase their monthly Fair Use Policy to 1GB a month by purchasing a Mobile Broadband Booster. This will ensure an improved quality of service for all of our mobile internet users.

Thanks to the following for pointing this out. Bet you are all glad you have not sent cancellation letters out yet!

Links – Squirreleater1badwolf_456T-mobile

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  • Too late – I’ve already signed back up with 3, but quite happy about it.
    All-you-can-eat data – now that’s a proper data policy! :)

  • that’s a bit better although not tempting me to upgrade in 2 months

  • That’s still an overall cap of 1gb though – even after paying more.
    Compared to “all-you-can-eat” from 3, that still looks very poor – plus wonder how much you’ve got to pay for your extra 500mb.

  • power to the people!!!!

    that made em think. Im really glad i didnt get a ipad 3g with them. imagine 500mb per month download? how many decent apps could you download off that?

  • Dan

    And there was me hoping that Orange might bump THEIR download limit to T-Mo numbers :(

    500mb really isn’t enough in this day and age.

  • mcwarre

    Stop being dramatic – it’s not a retraction is it? Clarification would be more appropriate.

  • Debully

    I’ll still be heading off when time to upgrade. Stunts like this don’t encourage my repeat business. They can shove it.

  • Benji Lad

    Still strikes me as ‘providing a better service for all customers’ means sell smartphones big, have a very low data rate and make money from those wanting a reasonable amount of data. If they are really worried about data volumes and it really is only a small percentage of people using huge quantities of bandwidth, then why not give their good reliable customers a gig of data (which I think is much more reasonable) and then throttle downloads after that…?

    It’s all profiteering, which I guess is their commercial prerogative…

  • Tenacious Doug

    So from 1st Feb, fortunately my renewal is due this month, so if I do renew, which I was intending to, I will get to keep the higher limit?

  • Younggrant3

    due and upgrade next month and want an android phone, vigin are offering me a desire with 300 mins unlimted text and 1gb for 20.32 a month sounds tempting

  • Tenacious Doug
  • DL

    How is dropping to 500mb in line with the rest of the industry? 3UK have just removed their cap on their 1plan!

  • D1archie

    I was thinking of joining T Mobile, but now glad I didn’t.
    Went to 3G instead on their ‘eat as much as you can’ unlimited data plan. Tether my phone to laptop and have used over 1GB in a few days.